World Radios Online Policy
Last updated on 04/18/2024
Previously updated on
07/01/2024
Hello and welcome to the General World Radios
Online
Online
Privacy Policy which helps you to identify the type of relationship you
may enter into with the
World Radios Online streaming with regard to
your personal data.
This is the General World Radios Online
Privacy
Policy
("WRO", "We", "Us", "Our") and it applies
to the WRO site and application (the "Site", "WRO Service",
"Service"). For General use of the Service, please see our Terms.
This General World Radios Online Privacy Policy
(“Privacy
Policy”) applies to you, unless:
Otherwise
the General
World Radios Online Privacy Policy shall
apply to you.
In order to provide you with the best Service and
experience exploring our Service,
it is of vital importance that you fully understand this Privacy Policy.
We want to be sure that we took into
account everything important to you, including:
1. Who we are
If there are any questions regarding this
Privacy
Policy or our personal data processing practices, you may contact us
using the
information below:
World Radios Online
107
Rue Champlois, Camp-Perrin, Haďti.
Phone : +509 37 99 2059
E-mail: support@worldradios.online
You also may submit inquiries regarding
personal data
protection, privacy and
security matters to support@worldradios.online
2. What personal data do we collect?
Personal data (or data) is any information
relating to
you and that alone or in combination with other information allows a
person
that collects and processes such information to identify you as an
individual.
It can be your name, email address, your location data, or information
related to
your physical, physiological, genetic, mental, economic, cultural
or social identity. Personal data under the EU General Data Protection
Regulation (GDPR) also includes such technical information as a Media
Access
Control address (MAC-addresses), International Mobile Equipment
Identity
(IMEI), Unique Device Identifier (UDID), the Identity for Advertisers
(IDFA),
Internet Protocol address (IP-address), browser and system information.
Processing personal data means, for example,
collection, recording, organizing, structuring, storage, use,
disclosure by any
means etc.
You are generally free to visit our Site
anonymously.
However, in such cases, we still collect some of your personal data
(Configuration data) when you voluntarily provide it to us or with the
use of
cookies and other similar technologies. In
particular, if
you are unauthorized, we collect data about the browser language, the
latest
country you’re browsing, the latest station which you’re listening to
(if
pressed "play") and your IP address, if you listen to one station for
more than 5 minutes.
If you choose to login on our Site,
additionally to
the data we collect from anonymous users, the following categories of
data to
and on behalf of you will be processed:
“Account data”
When you login on our site, basic contact details are collected: your
e-mail
address and name. Notice that we don’t store any passwords because
we’re using
only OAuth third party providers. We assume no responsibility or
liability in
the event such third parties collect, use
or share any
information about you in violation of its own privacy policy, our
agreement
with it (if any) or any other applicable laws, rules or regulations.
When you log in through a third-party account
such as
Google, Facebook, Twitter, Yahoo, Apple
or similar
services, you give us consent to extract from such an account your
name, photo,
email address, language preferences or other information which is
clearly
indicated when signing in with their help. Please pay attention to the
description when you consent to such logging in.
"Feedback data"
When you visit our feedback page to ask questions or give another
request to
us, you should provide us with your name, email address and the text of
the
message). We kindly ask you not to provide us with any excessive
personal data,
including sensitive data on the feedback page.
“Configuration
data”
“Log-in Data”
To
log in to the site, you are required to consent
with Terms and this Privacy Policy. After login the following data are
automatically logged at WRO:
After login you are issued with a cryptographic
token
which is used both as proof of your consent and authorization. This
token is
stored in your cookie and sent with each request by your browser to WRO.
Additionally, when you log in through the
application
and you sync the application with the Site, we may collect and process
the
information about your devices through which you may login, such as
platform,
language, deviceID and
phone model.
“Data collected in audio interchange with users”
Certain partners of WRO place third-parties
cookies, web beacons and similar technologies on your machine for audio
interchange with users. The data collected in such a way could include:
See “Marketing Cookies” section for more
information.
3. What do we use your personal data
for?
We collect and process personal data in order to provide you with all
necessary services within
our Site (including taking steps to conclude the contract with you). We
collect
and process different types of data for the following purposes:
"Account data": to provide you with our primary
services, create and maintain your
account, communicate with you at your request, to identify you as an
WRO User;
"Feedback data": to provide you with the user support
services (e.g., provision of
the full and accurate information regarding your request), to improve
our Site
(WRO) continually strives to improve our Site offerings based on the
information
and feedback we receive from our Users);
"Configuration data": to personalize your experience (the
information will help WRO
better respond to your individual needs); to produce and display cookie
declarations.
"Log-in Data": to enable secure login for you in the
WRO Service.
"Data collected in audio
interchange with users": to enable
displaying audio-visual advertisements on the Site by means of the
partner’s
software, to personalize your experience (better respond to your
individual
needs), as well as to fit the adverts and content that you see during
and after
visiting the Site to your interests.
If at any time you would like to stop sharing
your
information, you can send an email requestiong so by
contacting us at support@worldradios.online
EU General Data Protection
Regulation (GDPR)
The
processing of your data is either based on your consent or in case the
processing is necessary for the performance of a contract to which you
are a party, or in order to take steps at your request prior to
entering into a contract, cf. GDPR art. 6(1)(a)-(b) whatever may be
applicable.
We collect and process most of the personal data to fulfil our contractual obligations under our Terms, that is for the performance of the contract and to make tuning to your favorite stations quick, fun and enjoyable, as well as to provide other information services indicated in the Terms.
If you voluntarily provide us with personal data within the feedback or similar requests, you also agree that we may collect and process these data to provide additional services to you within our Terms.
If the processing is based on your consent, you may at any time withdraw your consent by simply deleting your personal data by contacting us at support@worldradios.online
Children
We
do not permit children under 13 years of age (or under 16 years of age
for children residing in the EU/EEA) to register and do not knowingly
collect any personal information from them. If you are under the age of
13 (or under the age of 16 if you reside in the EU/EEA), please do not
register with us. In the event that we learn affirmatively that we have
obtained or collected information from or about children under 13 (or,
where applicable, 16) years of age, we will use our best efforts to
remove such information from our servers. If you are aware of any child
under the age these age limits who have registered with us, please
contact our Support Team by emailing at support@worldradios.online.
5. How do we protect your personal data?
WRO implements the following
technical, physical and
organizational measures to maintain the safety
of your personal data against accidental or unlawful destruction or
accidental
loss, alteration, unauthorized use, unauthorized modification,
disclosure or
access and against all other unlawful forms of processing.
Availability
WRO uses a distributed system and is doing its best to provide the best
availability possible, but service is provided as is, and WRO isn't
responsible
for any damage which might be caused by interruptions.
Confidentiality
All personnel are subject to full confidentiality and any
subcontractors and
sub processors are required to sign a confidentiality agreement if not
full
confidentiality is part of the main agreement between the parties.
The personal data can be only accessed through a private network over
an
encrypted connection and only from a limited set of IPs. Also, any
access by
authorized personnel is logged. We do not store personal information
outside of
the private servers even temporarily.
Transparency
WRO will always keep you informed about changes to the processes to
protect data
privacy and security, including practices and policies. You may at any
time
request information on where and how data is stored, secured, and used.
WRO will
also provide summaries of any independent audits of the Service (if
applicable).
Isolation
All access to personal data is blocked by default, using a zero
privileges
policy. Access to personal data is restricted to individually
authorized
personnel. Authorized personnel are granted minimum access on a
need-to-have
basis.
The ability to intervene
WRO enables your rights of access, rectification, erasure, blocking and
objection mainly by providing built-in functions for data handling in
the
Service, and by informing about and offering you the possibility of
objection
when WRO is planning to implement changes to relevant practices and
policies.
Monitoring
WRO uses security reports to monitor access patterns and to proactively
identify
and mitigate potential threats. Administrative operations, including
system
access, are logged to provide an audit trail if unauthorized or
accidental
changes are made. System performance and availability are monitored
from both
internal and external monitoring services.
Personal Data breach notification
In the event that your data is compromised, WRO will notify you and
competent
Supervisory Authority(ies)
within 72 hours by e-mail
with information about the extent of the breach, affected data, any
impact on
the Service and WRO's action plan for measures to secure the data and
limit any
possible detrimental effect on the data subjects.
Cookies are small pieces of code that are
stored on
your device when you use websites or other services. They are installed
on your
device to enable different useful features, for example, to facilitate
navigation on the service.
In some (but not all) cases, cookies are used
to
collect personal data, such as IP addresses and data linked to the IP
address.
The usage of such cookies is regulated by the data protection laws, and
you as
a user obtain more rights to control the collection and processing of
these
data.
We use the following cookies divided by groups:
Necessary cookies
These
cookies are strongly required for the
error-free operation of the Site, as well as for its accessibility. You
may
decline these cookies by changing your browser settings, but this may
affect
the functioning of WRO. There are several types of necessary cookies:
Marketing cookies
Marketing cookies help us and our partners to fit the adverts and
content you
see during and after visiting our site to your interests. We use Google
Doubleclick for
Publishers (Google Adsense) https://policies.google.com/privacy
We also may engage in audio interchange with
users,
often in the context of audio or audio-visual advertisements. Certain
partners
like Instreamatic, Inc.
enable the placement of
third-parties cookies,
web beacons and similar
technologies on your machine for marketing and advertising purposes.
The data
collected in audio interchange with users shall be saved by WRO, or its
partners
for the period in which the transactions are processed and completed,
and such
additional time as necessary in relation to the purpose for which such
data is
collected or as required for legal compliance, after which time the
personally
data associated with such collected data shall be deleted.
After the processing of the data collected, it
shall
be anonymized and used by WRO or its partners, to enhance voice
interaction
software.
Analytics cookies
These cookies allow us to track your activity on the WRO to optimize it
for our
users. For instance, we may count the number of visitors, measure
sessions
durations, check the geographical location of the visitors,
characteristics of
their devices etc. The cookies are set by third-party analytics service
Google
Analytics https://policies.google.com/privacy. The data collected in such a way is stored in
aggregated form, and it
does not constitute personally identifiable information.
Other third
party
cookies
We use social network sharing buttons, to help our users spread WRO
content on
the social networks. Service provided by the Add This (https://www.oracle.com/legal/privacy/addthis-privacy-policy.html).
We use YouTube to have official music videos
for top
tracks on the radio stations by YouTube embedded player, under YouTube
open API
(https://www.youtube.com/t/terms).
The cookies consent message is the first
message that
you were likely to see when you visited our Site. You may choose the
types of
cookies for the use of which you agree. If you want to change your
cookies
preferences, you can make it by the button below:
Cookies settings
The following links might be useful for you to
configure the cookies on the Site with the use of the best option of
your
browser and OS:
For
the users of:
7. Do we disclose any information to
outside parties?
We do not sell, trade
or
otherwise transfer to outside parties any personally identifiable
information.
This does not include trusted third parties or
subcontractors who assist us in operating our Site, conducting our
business, or
servicing you. Such trusted parties may have access to personally
identifiable
information on a need-to-know basis and will be contractually obliged
to keep
your information confidential. We use YouTube API, Google Analytics,
Google Admob (for
applications) and Google Adsense
Services, MoPub Service
(for applications), and Instreamatic,
Inc. audiovisual advertising platform
services.
We may also release your information when we
believe
release is appropriate to comply with the law, enforce our Site
policies, or
protect our or others’ rights, property, or safety. Furthermore,
anonymized
visitor information may be provided to other parties for marketing,
advertising, or other uses.
When we transfer data to the country not
recognized by
the European Commission as ensuring an adequate level of data
protection, we
secure such transmission by including standard contractual clauses
compliant
with the EU data protection laws into our data processing agreements.
Legally required disclosure
WRO will not disclose your data to law enforcement except when
instructed by you
or where it is required by law. When governments make a lawful demand
for your
data from WRO, WRO strives to limit the disclosure. WRO will only
release specific
data mandated by the relevant legal demand. If compelled to disclose
your data, WRO will promptly notify you and provide a copy of the
demand unless legally
prohibited from doing so.
8. Third party links
At our discretion, we may include or offer
third party
products or services on our Site. These third-party sites have separate
independent privacy policies. If you are interested in more details
about how
these third-party services process personal data, please refer to their
privacy
policies available on their websites. We have no responsibility or
liability
for the content and activities of these linked websites. Nonetheless,
we seek
to protect the integrity of our Site and welcome any feedback about
these
websites.
9. Where do we store the information?
No
stored data will be transferred, backed up
and/or
recovered by WRO outside of the European Union. All the data collected
are store in a secured Google Firebase acount with 2 factors
identification
Personal data location
All data are stored in databases and file repositories hosted Google
Frirebase.and can be deleted upon request by simply sending an email to
support@worldradios.online
Installation of software on cloud
customer’s system
No installation of software is required to use the Service. The
login-protected
Service is accessible through a standard web browser.
10. Access, data portability, migration,
and transfer back assistance
You may at any time obtain confirmation from
WRO as to
whether personal data concerning you are being processed. You may at
any time
order a complete data copy, which you may transmit to another
controller of the
data. Your data will be delivered within 10 working days by WRO as
files in CSV
format. Logical relations between datasets will be preserved in form of unique identifiers.
11. Request for rectification,
restriction, or erasure of the personal data
Rectification
You may at any time obtain without undue delay rectification of
inaccurate
personal data concerning you.
Restriction of processing personal data
You
may at any time request us to restrict the
processing of personal data when one of the following applies:
Erasure
You
may without undue delay request the erasure
of personal data concerning you, and WRO shall erase the personal data
without
undue delay when one of the following applies:
12. Data retention
How long do we store your data?
We store your data (a) if the basis for the
processing
of personal data is consent, then we process your data as long as the
consent
is not revoked, and after revoking the consent for a period of
limitation of
claims, (b) if the basis for data processing is the performance of the
contract, then we process your data as long as it is necessary to
perform the
contract, and after that time for a period of limitation of claims, (c)
if the
basis for data processing is the legitimate interest, then we process
your data
until you object to processing, and after that time for a period of
limitation
of claims.
We reserve the right to terminate users' data
that is
inactive for a continuous period of 12 months. In the event of such
termination,
all data associated with such a user account will be deleted.
Data retention policy
All Account Data, Configuration Data and Log-in Data will be erased
after
account deletion in 29 days.
You can request to delete my Personal
Data from Firestore Database [ identifier (email) and User
UID] to be deleted without any possible recovery
options.
Data retention for compliance with legal
requirements
You cannot require us to change any of the default retention periods,
except
for the reasons for erasure as it is stated above but may suggest
changes for
compliance with specific sector laws and regulations.
13. Accountability
We use logs for all system updates,
configuration
changes and access to provide an audit-trail if unauthorized or
accidental
changes are made. You may request a data protection audit performed by
an
independent third party who is also accepted by WRO. You may pay a Fee
associated with the request plus applicable taxes as well as any other
costs
related to the audit.
14. Cooperation
WRO will cooperate with you to ensure
compliance with
applicable data protection provisions, i.e., to enable you to
effectively
guarantee the exercise of data subjects’ rights (right of access,
rectification, erasure, blocking, opposition), to manage incidents
including
forensic analysis in case of security breach.
15. World Radios Online Terms and Conditions
of Use
Please also visit our Terms section establishing the use,
disclaimers, and limitations of
liability governing the use of our Site.
16. Changes to our Privacy Policy
We will continue to evaluate this Privacy
Policy and
update it accordingly when there is a change and to comply with
regulatory and
legal requirements. If we decide to do so, we will notify you of any
changes
via email and/or a prominent notice on our Site. We will also indicate
the
"Last modified" date at the top of this Privacy Policy and provide
you with the details on key changes. Please check this Privacy Policy
periodically for updates.
17. If you are not satisfied
If you have any questions or comments about our
Privacy Policy, or if you have an unresolved privacy or data use
concern that
you believe was not adequately addressed in our Privacy Policy, please
contact us at support@worldradios.online
Also, you may at any time lodge a complaint
with a
supervisory authority regarding WRO’s collection and processing of your
personal
data.
Thank
You for choosing World Radios Online and
enjoy your
streaming!: